How We Handle Your Information
Effective date: June 28, 2026
ProtocolPulse respects the privacy of departments, agencies, and visitors who use our website and services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We may collect information you submit through our contact forms, including your name, email address, department name, agency type, and any message you send. We may also collect technical information such as browser type, device type, pages viewed, and approximate usage data through standard website analytics or server logs.
2. How We Use Information
We use the information we collect to respond to inquiries, provide demos, improve our website and services, communicate with you about ProtocolPulse, and maintain the security and reliability of our systems. If your department becomes a customer, we may use information to provide onboarding, support, and service-related notices.
3. Sharing of Information
We do not sell personal information. We may share information with trusted service providers who help us operate the website, host the platform, deliver email, or analyze performance, but only to the extent needed for those services. We may also disclose information if required by law or to protect our rights, users, or systems.
4. Cookies and Analytics
Our website may use cookies or similar technologies to improve site performance, remember preferences, and understand how visitors use the site. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
5. Data Security
We take reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We keep information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Choices
You may request access, correction, or deletion of the personal information you submit to us, subject to applicable legal or contractual restrictions. You can also opt out of non-essential communications by contacting us directly.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing information.
9. Children's Privacy
Our website and services are intended for professional and organizational use. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and post the updated policy on this page.
11. Contact Us
If you have questions about this Privacy Policy or how we handle information, contact us at contact@protocolpulse.net.